You still have questions about the purchase or disposal at geldfuermuell?

You are sure to find the answer in our FAQ:

Questions about Purchase

Questions about Disposal

Questions about Packaging

Questions about Shipping



Questions about Purchase

Which printer cartridges are purchased?

We only reimburse original toner and ink cartridges (original and recycled) which are listed in our purchase price lists on purchase prices for ink cartridges or purchase prices for toner cartridges. The disposal of unlisted but original toner cartridges of the mentioned brands is free of charge in quantities customary in households.


Where can I find out how much cash I can get for my empty cartridges?

You will find our price list for empty toner cartridges at Toner cartridge prices, and our price list for inkjet cartridges at Inkjet cartridge prices. You might also want to download our latest price list. Please go to the download page for a version that you can browse and print out. Or use the practical search function at the top of each page!


How long are the buying prices valid?

The validity date of our offered buying prices is always given at the bottom of the price list for the empty Toner Cartridges and InkJet Cartridges. Please keep in mind that the price list that is valid when your empty cartridges arrive is the one we will use to calculate your reimbursement. The price lists are updated on the 1st of every month.


Questions about Disposal

Are alternative/no name toner cartridges also disposed of?

No, we have specialized in the purchase and recycling of original toner cartridges, i.e. the toner cartridges of the printer manufacturers. Please do not send us alternatives, No Name or recycled toner cartridges. Alternative or compatible toner and printer cartridges are available in many different variations. They are sometimes labelled with "Alternative" or "Remanufactured", sometimes also with "Rebuild/Refill", "Suitable for" or not at all. They contain components and materials that we do not know. We recommend that you dispose of such alternative cartridges through your supplier.


Questions about Packaging

How should I pack the cartridges?

Secure for transport! Empty toner and ink cartridges are highly sensitive constructions. It is therefore important that you provide safe transport packaging. The packaging must securely protect the contents of the consignment against stresses to which it is normally exposed during shipment (e.g. pressure, impact, fall or vibration). Damaged inks or toners will not be refunded! It is best to pack each empty toner cartridge individually in the original black foil or another bag. Please pack cartridges or ink cartridges which leak residual filling material separately in plastic bags.


Questions about Shipping

Is the shipping free of charge for me?

Free shipping is possible from a certain remuneration value. The amount of the minimum remuneration value depends on the country in which the collection is to take place. We cannot have parcels collected, collection is only possible for pallet quantities. Please note the minimum values as indicated in the country list. If you do not reach the mentioned values, we recommend shipping at your own expense! For sufficiently franked shipments, we will additionally pay a surcharge of 5% of the remuneration value as transport cost sharing.


What should I enclose with the shipment?

Please always include the shipping ticket with the following information with your delivery: Company name, contact person, address, telephone and fax number, e-mail address and tax number. If you send as a private person, we only need your name, address, telephone number and e-mail address. A summary of your shipment with empty toners or inks is not required but helpful.